{"id":16722,"date":"2026-11-02T03:15:06","date_gmt":"2026-11-01T20:15:06","guid":{"rendered":"https:\/\/blogdee.com\/?p=16722"},"modified":"2026-11-02T03:15:06","modified_gmt":"2026-11-01T20:15:06","slug":"amazon-connect-%e0%b8%a3%e0%b8%ad%e0%b8%87%e0%b8%a3%e0%b8%b1%e0%b8%9a%e0%b8%9b%e0%b8%a3%e0%b8%b1%e0%b8%9a%e0%b9%81%e0%b8%95%e0%b9%88%e0%b8%87-customer-profiles-%e0%b9%83%e0%b8%99-agent-workspace","status":"publish","type":"post","link":"https:\/\/blogdee.com\/?p=16722","title":{"rendered":"Amazon Connect \u0e23\u0e2d\u0e07\u0e23\u0e31\u0e1a\u0e1b\u0e23\u0e31\u0e1a\u0e41\u0e15\u0e48\u0e07 Customer Profiles \u0e43\u0e19 Agent Workspace"},"content":{"rendered":"<p>Amazon Connect Customer Profiles \u0e17\u0e33\u0e43\u0e2b\u0e49\u0e1c\u0e39\u0e49\u0e14\u0e39\u0e41\u0e25\u0e23\u0e30\u0e1a\u0e1a\u0e2a\u0e32\u0e21\u0e32\u0e23\u0e16\u0e01\u0e33\u0e2b\u0e19\u0e14\u0e44\u0e14\u0e49\u0e27\u0e48\u0e32\u0e40\u0e08\u0e49\u0e32\u0e2b\u0e19\u0e49\u0e32\u0e17\u0e35\u0e48\u0e08\u0e30\u0e40\u0e2b\u0e47\u0e19\u0e02\u0e49\u0e2d\u0e21\u0e39\u0e25\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32\u0e43\u0e14\u0e1a\u0e49\u0e32\u0e07\u0e43\u0e19 Agent Workspace \u0e41\u0e25\u0e30\u0e08\u0e30\u0e41\u0e2a\u0e14\u0e07\u0e1c\u0e25\u0e2d\u0e22\u0e48\u0e32\u0e07\u0e44\u0e23 \u0e42\u0e14\u0e22\u0e43\u0e0a\u0e49\u0e40\u0e25\u0e22\u0e4c\u0e40\u0e2d\u0e32\u0e15\u0e4c\u0e17\u0e35\u0e48\u0e2a\u0e23\u0e49\u0e32\u0e07\u0e02\u0e36\u0e49\u0e19\u0e43\u0e19 Profile Explorer<\/p>\n<p>Customer Profiles \u0e43\u0e2b\u0e49\u0e21\u0e38\u0e21\u0e21\u0e2d\u0e07\u0e41\u0e1a\u0e1a\u0e40\u0e23\u0e35\u0e22\u0e25\u0e44\u0e17\u0e21\u0e4c\u0e41\u0e25\u0e30\u0e23\u0e27\u0e21\u0e28\u0e39\u0e19\u0e22\u0e4c\u0e02\u0e2d\u0e07\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32\u0e41\u0e15\u0e48\u0e25\u0e30\u0e23\u0e32\u0e22\u0e23\u0e30\u0e2b\u0e27\u0e48\u0e32\u0e07\u0e01\u0e32\u0e23\u0e15\u0e34\u0e14\u0e15\u0e48\u0e2d \u0e42\u0e14\u0e22\u0e23\u0e27\u0e21\u0e1b\u0e23\u0e30\u0e27\u0e31\u0e15\u0e34\u0e01\u0e32\u0e23\u0e15\u0e34\u0e14\u0e15\u0e48\u0e2d\u0e01\u0e31\u0e1a\u0e02\u0e49\u0e2d\u0e21\u0e39\u0e25\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32\u0e08\u0e32\u0e01\u0e2b\u0e25\u0e32\u0e22\u0e41\u0e2b\u0e25\u0e48\u0e07<\/p>\n<p>\u0e43\u0e19 Profile Explorer \u0e1c\u0e39\u0e49\u0e14\u0e39\u0e41\u0e25\u0e2a\u0e32\u0e21\u0e32\u0e23\u0e16\u0e2a\u0e23\u0e49\u0e32\u0e07\u0e41\u0e25\u0e30\u0e1a\u0e31\u0e19\u0e17\u0e36\u0e01\u0e40\u0e25\u0e22\u0e4c\u0e40\u0e2d\u0e32\u0e15\u0e4c\u0e02\u0e2d\u0e07\u0e27\u0e34\u0e14\u0e40\u0e08\u0e47\u0e15\u0e15\u0e48\u0e32\u0e07\u0e46 \u0e40\u0e0a\u0e48\u0e19 \u0e1b\u0e23\u0e30\u0e27\u0e31\u0e15\u0e34\u0e01\u0e32\u0e23\u0e15\u0e34\u0e14\u0e15\u0e48\u0e2d \u0e02\u0e49\u0e2d\u0e21\u0e39\u0e25\u0e15\u0e34\u0e14\u0e15\u0e48\u0e2d \u0e41\u0e25\u0e30\u0e04\u0e38\u0e13\u0e25\u0e31\u0e01\u0e29\u0e13\u0e30\u0e17\u0e35\u0e48\u0e04\u0e33\u0e19\u0e27\u0e13\u0e08\u0e32\u0e01\u0e21\u0e39\u0e25\u0e04\u0e48\u0e32\u0e15\u0e25\u0e2d\u0e14\u0e2d\u0e32\u0e22\u0e38\u0e01\u0e32\u0e23\u0e43\u0e0a\u0e49\u0e07\u0e32\u0e19 \u0e41\u0e25\u0e30\u0e01\u0e33\u0e2b\u0e19\u0e14\u0e43\u0e2b\u0e49\u0e01\u0e31\u0e1a\u0e40\u0e08\u0e49\u0e32\u0e2b\u0e19\u0e49\u0e32\u0e17\u0e35\u0e48 \u0e41\u0e17\u0e19\u0e17\u0e35\u0e48\u0e21\u0e38\u0e21\u0e21\u0e2d\u0e07 Customer Profiles \u0e41\u0e1a\u0e1a\u0e40\u0e14\u0e34\u0e21<\/p>\n<p>\u0e40\u0e25\u0e22\u0e4c\u0e40\u0e2d\u0e32\u0e15\u0e4c\u0e40\u0e2b\u0e25\u0e48\u0e32\u0e19\u0e35\u0e49\u0e22\u0e31\u0e07\u0e2a\u0e32\u0e21\u0e32\u0e23\u0e16\u0e23\u0e27\u0e21 AI Profile Summary \u0e40\u0e1e\u0e37\u0e48\u0e2d\u0e40\u0e19\u0e49\u0e19\u0e02\u0e49\u0e2d\u0e21\u0e39\u0e25\u0e40\u0e0a\u0e34\u0e07\u0e25\u0e36\u0e01\u0e2a\u0e33\u0e04\u0e31\u0e0d\u0e02\u0e2d\u0e07\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32\u0e43\u0e2b\u0e49\u0e40\u0e08\u0e49\u0e32\u0e2b\u0e19\u0e49\u0e32\u0e17\u0e35\u0e48\u0e44\u0e14\u0e49\u0e14\u0e49\u0e27\u0e22<\/p>\n<p>Profile Explorer \u0e2a\u0e32\u0e21\u0e32\u0e23\u0e16\u0e43\u0e0a\u0e49\u0e07\u0e32\u0e19\u0e44\u0e14\u0e49\u0e43\u0e19\u0e20\u0e39\u0e21\u0e34\u0e20\u0e32\u0e04 AWS \u0e15\u0e48\u0e32\u0e07\u0e46 \u0e40\u0e0a\u0e48\u0e19 US East (N. Virginia), US West (Oregon), Africa (Cape Town), Asia Pacific (Seoul), Asia Pacific (Singapore), Asia Pacific (Sydney), Canada (Central), Europe (Frankfurt) \u0e41\u0e25\u0e30 Europe (London)<\/p>\n<p>\u0e2a\u0e33\u0e2b\u0e23\u0e31\u0e1a\u0e02\u0e49\u0e2d\u0e21\u0e39\u0e25\u0e40\u0e1e\u0e34\u0e48\u0e21\u0e40\u0e15\u0e34\u0e21\u0e40\u0e01\u0e35\u0e48\u0e22\u0e27\u0e01\u0e31\u0e1a Profile Explorer \u0e42\u0e1b\u0e23\u0e14\u0e14\u0e39\u0e43\u0e19\u0e04\u0e39\u0e48\u0e21\u0e37\u0e2d\u0e1c\u0e39\u0e49\u0e14\u0e39\u0e41\u0e25\u0e23\u0e30\u0e1a\u0e1a Amazon Connect Customer<\/p>\n<p>\u0e17\u0e35\u0e48\u0e21\u0e32: <a href=\"https:\/\/aws.amazon.com\/about-aws\/whats-new\/2026\/10\/connect-customer-customize-cp\" target=\"_blank\" rel=\"noopener nofollow\">AWS<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Amazon Connect Customer Profiles \u0e0a\u0e48\u0e27\u0e22\u0e43\u0e2b\u0e49\u0e1c\u0e39\u0e49\u0e14\u0e39\u0e41\u0e25\u0e23\u0e30\u0e1a\u0e1a\u0e2a\u0e32\u0e21\u0e32\u0e23\u0e16\u0e1b\u0e23\u0e31\u0e1a\u0e41\u0e15\u0e48\u0e07\u0e02\u0e49\u0e2d\u0e21\u0e39\u0e25\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32\u0e17\u0e35\u0e48\u0e40\u0e08\u0e49\u0e32\u0e2b\u0e19\u0e49\u0e32\u0e17\u0e35\u0e48\u0e40\u0e2b\u0e47\u0e19\u0e43\u0e19 Agent Workspace \u0e41\u0e25\u0e30\u0e27\u0e34\u0e18\u0e35\u0e01\u0e32\u0e23\u0e41\u0e2a\u0e14\u0e07\u0e1c\u0e25\u0e44\u0e14\u0e49\u0e1c\u0e48\u0e32\u0e19\u2026<\/p>\n","protected":false},"author":1,"featured_media":16721,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[50],"tags":[5564,10,5892,6095],"class_list":["post-16722","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cloud-computing","tag-admin","tag-ai","tag-amazon-connect","tag-customer-profiles"],"_links":{"self":[{"href":"https:\/\/blogdee.com\/index.php?rest_route=\/wp\/v2\/posts\/16722","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogdee.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogdee.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogdee.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/blogdee.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=16722"}],"version-history":[{"count":0,"href":"https:\/\/blogdee.com\/index.php?rest_route=\/wp\/v2\/posts\/16722\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/blogdee.com\/index.php?rest_route=\/wp\/v2\/media\/16721"}],"wp:attachment":[{"href":"https:\/\/blogdee.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=16722"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogdee.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=16722"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogdee.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=16722"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}